Jewellery Care Guide

Caring for your jewellery is an important practise to maintain the longevity of your piece. That’s why we offer a complimentary check and clean service for all jewellery, whether or not it has been purchased from our collection. Our on-site jewellers will closely inspect your jewellery to ensure all stones are secure before placing them into our specialised ultrasonic machine to remove any build up of dirt and grime. This process usually takes between 20 – 30 minutes and no appointments are necessary.

In between visits to Hogans, you can care for your jewellery at home by following these simple steps:
1. Wash your jewellery with warm water, a gentle liquid soap and a soft bristled brush to help remove dirt and grime out of crevices.
2. Avoid exposing your gold jewellery to chemicals, harsh cleaners, or chlorine.
3. Always remove your jewellery before taking part in physical activities or household chores.
4. Store your gold jewellery in a fabric-lined box or pouch to prevent scratching and tarnishing.

Caring For

Pearl Jewellery

Avoid Contact with Liquids
Pearl threads are vulnerable to moisture, so avoid wearing them while swimming, bathing, or engaging in water-related activities. Remove pearl jewellery before applying makeup, perfumes, or hairspray, as these chemical substances damage their surface and lustre.

Wipe Gently
After each wear, wipe your pearls with a soft, lint-free cloth to remove any oils or residues. Avoid using harsh cleaners or brushes.

Restring Every 2 Years
For those who wear their pearl strands frequently, having them restrung correctly every two years will help to maintain their lustrous shine, while also protecting them from rubbing against one another and causing damage to their nacre.

Caring For

Diamond & Gemstone Set Jewellery

Regular Inspection
Periodically have your diamond or gemstones set pieces inspected by a professional jeweller. They can check for loose or damaged stones, worn claws and settings that can lead to loss of stones, or any other signs of damage that may require repair.

To clean diamond or gemstone jewellery at home, soak them in a mixture of warm water and detergent. Gently scrub the surface with a soft toothbrush to remove dirt and oils. Rinse with clean water and pat dry using a soft, lint-free cloth.

Caring for

Gold Jewellery

Remove During Physical Activities
When engaging in physical activities or sports, remove your gold jewellery to minimise the risk of damage, bending, or loss.

Clean & Polish
Over time, gold jewellery may develop a patina or lose its shine. To restore its lustre, gently clean your pieces in warm soapy water with a soft toothbrush, blot dry then polish using a soft cloth or a jewellery polishing cloth. At Hogans, we offer complimentary cleaning on all jewellery. Once per year we also suggest booking your jewellery piece in to be polished to keep it looking as beautiful as the day you purchased it. This process usually takes 1-2 days and is carried out in our on-site workshop.

Avoid Harsh Chemicals
Gold is a relatively soft metal and can be damaged by harsh chemicals. Avoid wearing gold jewellery while using cleaning agents, swimming in chlorinated pools, or exposing it to household chemicals.

Caring for


Keep Time & Wind
An automatic or self-winding mechanical watch has a sophisticated mechanism which winds it up automatically thanks to the movements of the wearer's wrist. When fully wound, the power reserve of an automatic watch varies, depending on the model, between approximately 40 and 120 hours.

A manual or hand-wound mechanical watch needs to be wound manually by turning the crown until it resists. Once this point has been reached, do not force the crown any further since there is a risk of seriously damaging the movement.

To preserve the brilliance of your water-resistant case and metal bracelet, use a soft toothbrush and warm soapy water. When you have finished, rinse it carefully with fresh water and dry it with a soft cloth. The same cleaning is recommended after swimming in the ocean or a swimming pool.

Before cleaning your watch, make certain that the crown is tightly closed (pressed or screwed-down, depending on the model).

Q Report Jewellery Insurance

The thought of losing or damaging such a precious symbol of love and commitment is truly upsetting. Knowing your ring is covered by a superior jewellery insurance policy can significantly lessen this feeling, offering peace of mind knowing that if such a situation ever arose, you are 100% protected.